Service and training
Service for Germany
Service information
We set very high standards for the quality and durability of our products. Our systems are low-maintenance, no regular maintenance intervals need to be carried out. Good quality and a construction that corresponds to the most modern technology ensure the perfect function, reliability and durability of the device - the basis of sustainability. However, should a problem arise or questions remain unanswered, we will be happy to help you quickly and straightforwardly.
Galileo® training equipment and Galileo® therapy equipment
Customer service
Please contact us in case of problems via our service form for Galileo® devices.
Please have the following information ready:
- The date of purchase of your Galileo system and where you bought it.
- The serial number of your machine
- The type number of your machine
- Your full address
- Your telephone number with area code
Leonardo Mechanograph®
Customer service
Please contact us in case of problems via our service form for Leonardo Mechanograph®.
Please have the following information ready:
- The purchase date of your system and where you purchased it.
- The serial number of your machine
- The type number of your machine
- Version of the Software (v4.xbyy.zz)
- Your full address
- Your telephone number with area code
pQCT bone density and geometry
Customer service
Please contact us if you have any problems via our service form for pQCT bone density and geometry.
Please have the following information ready:
- The serial number of your machine
- The type number of your machine
- The software version
- Your full address
- Your telephone number with area code
Galileo® Training
Training in Germany
Our Galileo Training courses offer a solid foundation for the daily use of Galileo Training and are individually tailored to your needs in the areas of sport, fitness, wellness and well-being, e.g. also specifically for use at home - according to your interests and needs.
As the training courses are conducted by highly qualified staff, individual applications and questions can be addressed at any time.
Our training classes are primarily intended for our existing customers and are also possible by video-conference. However, interested parties are also welcome. If you are interested or have any questions, please contact us by e-mail at kontakt@novotecmedical.de.
Of course, we will also be happy to advise you by telephone at +49 7231 15448-30 (head office).
Training content
- Basics of physics and mechanics in relation to the musculo-skeletal system
- Functional principle and mode of action of Galileo Training
- Explanation of the training effects of different frequency ranges
- Explanation of the contraindications
- Practical training on the Galileo device
- Areas of application and concrete training examples
- Discussion & joint development of individual training plans
Galileo® Therapy
Training in Germany
Our Galileo Therapy courses offer a solid foundation for the daily use of Galileo in therapy. They are tailored individually to your needs. They cover a wide range of therapeutical applications in general but namely also Geriatrics, Pediatrics, Orthopedics, Neurology, Pain Therapy but also rare diseases - just as you need it for your typical patients.
As the training courses are conducted by highly qualified staff, individual applications and questions can be addressed at any time.
Our training courses are primarily intended for our existing customers and are also possible by video-conference. However, interested parties are also welcome. If you are interested or have any questions, please contact us by e-mail at kontakt@novotecmedical.de.
Of course, we will also be happy to advise you by telephone at +49 7231 15448-30 (head office).
Training content
- Basics of physics and mechanics in relation to the musculo-skeletal system
- Functional principle and mode of action of Galileo Therapy
- Explanation of the therapy effects of different frequency ranges
- Explanation of the contraindications and their background
- Practical training on the Galileo devices
- Areas of application and practical therapy examples
- Discussion & joint development of individual therapy plans
Leonardo Mechanograph®
Training in Germany
Our Leonardo training courses provide a solid foundation for the daily use of Leonardo mechanography, both in therapy and training as well as in studies.
All training courses are individually tailored to your requirements. We are also happy to support you in the design and evaluation of studies. As the training courses are conducted by highly qualified experts with years of experience in the application of Leonardo mechanography, your individual application and questions will be addressed in detail.
Our training courses are primarily intended for our existing customers and are also availlabel using videoconferencing. However, interested parties are also welcome. If you have any questions, please contact us by e-mail at kontakt@novotecmedical.de.
Of course, we will also be happy to advise you by telephone at +49 7231 15448-30 (head office).
Training content
- Basics of physics and mechanics in relation to the musculo-skeletal system
- Measurement principle and analysis methods of Leonardo Mechanography
- Possible effects of interventions on analysis parameters
- Hands-on by conduction of typical measurements
- Firelds of application and integration ins studies as well as optimized study design
Training dates
By arrangement.
Unless otherwise agreed, the venue shall be the:
Durlacher Str. 35
75172 Pforzheim
Phone +49 7231 15448-30 (head office)
Fax +49 7231 15448-48
Training costs & registration
Individual Leonardo training courses are in principle free of charge if they are held at the company headquarters in Pforzheim. For on-site training courses, corresponding per diems or travel expenses are usually incurred.
To arrange an appointment or to receive a quote for an individual on-site training, please contact us at kontakt@novotecmedical.de or by phone at +49 7231 15448-30 (head office).
pQCT bone density & geometry
Training in Germany
Our pQCT training courses provide a solid foundation for the daily use of pQCT diagnostics, both for clinical use and for use in clinical trials and basic studies. We are also happy to support you in the design and evaluation of studies. Each training course is individually tailored to your needs. As the training courses are conducted by highly qualified experts with years of experience in the application of pQCT systems, your individual application and questions will be addressed in detail.
Our training courses are primarily intended for our existing customers. However, interested parties are also welcome. If you have any questions, please contact us by e-mail at info@stratec-med.com.
Of course, we will also be happy to advise you by telephone on +49 7231 1454-0.
Training content
- Basics of physics in relation to the musculo-skeletal system
- Functional principle of the pQCT measuring technique
- Interpretation of measurement results, typical effects of disease patterns on measurement results
- Selection of suitable measurement sequences for your specific field of application
- Practical application and exercises
Training dates
By arrangement.
Unless otherwise agreed, the venue shall be the:
Durlacher Str. 35
75172 Pforzheim
Phone +49 7231 1454-0
Fax +49 7231 1454-22
Training costs & registration
Individual pQCT training courses are in principle free of charge for our customers if they are held at the company headquarters in Pforzheim. For on-site training courses, corresponding per diems or travel expenses are usually incurred.
Please contact us at info@stratec-med.com or by phone at +49 7231 1454-0 if you would like to make an appointment or request a quote for an individual on-site training.
Do you have questions about our products or would you like to purchase a product?
Let our experts advise you. Just contact us.
Service form
We set very high standards for the quality and durability of our products. However, should a problem occur with your device, we will be happy to help you quickly and without complications. Please also note our service instructions. For your enquiry via our service form, we require the fields marked in bold and with an asterisk (*). All other information is voluntary.
Location finder Germany
Use our location finder to find our partners for Galileo Training, Galileo Therapy, Leonardo Mechanography, xelerate.you and pQCT bone density & geometry.
